Operation and maintenance services improve quality, reduce costs, and increase efficiency.
MAKE SERVICE ONLINE
Rapid fault response and resolution can be achieved through a systematic first, second, and third-line team.
Track service quality regularly and make necessary repairs post-service delivery.
Automated operation and maintenance: Reduce manpower investment and save labour costs.
Conduct cost reduction operations based on cost analysis to ensure efficient resource utilisation.
Constructing an operation and maintenance system involves creating a robust framework, enhancing standardisation, and boosting efficiency.
Analysis of operation and maintenance involves periodic assessments, continuous improvement, and enhancing the efficiency of operations and maintenance work.
Offer commercial technical support for Prometheus
With the growing popularity and wider application of Prometheus, many enterprises and organisations are using it to manage their software systems. This increased usage has presented challenges like version management, security vulnerabilities, and performance optimisation. Effective operation and maintenance management is now crucial. Customers require a professional team with in-depth knowledge of Prometheus.
While Prometheus offers basic functionality, it's essential to complement it with operation and maintenance expert services to address specific needs and enhance efficiency. These services can include health checks, execution support, training, system development, and more.
A multi-level support system, including project expert groups, regional expert groups, and headquarters expert groups.
The first and second-level operation and maintenance experts form a regional expert team.
The headquarters expert team consists of headquarters operation and maintenance experts, DBAs, architects, R&D, and testing experts.
Service presentation stage: demonstrate service capabilities and match with customer needs.
Research stage: in-depth research and analysis of customer needs.
Service design stage: Analyze and design matching technical solutions based on customer needs and needs.
Service execution stage: Implement technical solutions and solve customer problems.
Continuous operation stage: Continuously track the implementation effect of technical solutions and continuously optimize them.
Professional Operations and Maintenance
Experts have extensive competency certifications, including OCP/CKA/HCIE Cloud Service/HCIE/HCCDP certifications.
The operation and maintenance service consultants have at least 2 practical project cases.
Efficiency and effectiveness
Manpower layout: Operations and maintenance experts cover first tier cities.
Response mechanism: The emergency/response mechanism has been applied in multiple projects.
First-class research and development capabilities, delivery capabilities, and powerful intelligent research institute empowerment.
Comprehensive coverage of operation and maintenance products+expert service solutions.
Empowering open source products and expert services to enhance architecture stability, such as the research and implementation of chaotic engineering.
Combining cutting-edge research with operations and maintenance, such as the application and maintenance services of AIGC.
Rapid recovery of critical events.
Root cause analysis of difficult faults.
Strengthen the stability of the core system.
Improve operation and maintenance efficiency.
Improve technical standards.
A certain top overseas credit card institution
High performance infrastructure and security architecture involve
Implementation of architecture smooth migration and cutting
Complete missing items in the insurance audit
A certain head stock exchange
Design of High Availability Architecture for Operation and Maintenance Tool Chain
Implementation and implementation of high availability solutions
Acceptance and problem-solving of highly available toolchain solutions
A leading company in the strategic field of a certain country
Indicator monitoring scheme and architecture design
Implementation of indicator monitoring plan
Optimization of alarm dispatch strategy
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